Your customers want
a relationship
Manage it with COMAX
With the COMAX customer club, the clearing station is only the beginning of sales to your customer
We know that your customers are your business’s most precious asset. You know how it is; one customer brings another, and a satisfied customer will come back time after time to buy from you.
We therefore offer you a customer club management system to handle your customer registration with ease and intuitively, perform a variety of artificial intelligence-driven analytics that learn your customers’ needs, their purchases from your business, and the impact on your turnover, and that help you retain them with a bounty of promotions and benefits.
With the COMAX customer club management system, you can open customers quickly and conveniently right at the POS terminal, and store details, including consent to receiving customer club mail specially geared to retail market work.
The ability to communicate directly with every customer strengthens the customer purchasing experience and drives sales.
Regardless of how the customer came to you, whether they bought online or off-line, with COMAX you can identify and manage the customer in a unified customer club, and grant the customer an optimal buying experience.
So, let's talk then?
Examples? By all means!
Customer club card management
Gift card management and implementation
Club registration via SMS directly from the POS terminal
Customer friendly mailing – SMS/ email
Personally branded sign-up form and defining fields suited to your needs
Club registration page on mobile phone
Digital registration for a customer club via SMS
Analysis of sales to the club's customers and the impact on their contribution to the turnover of transactions.
Management of a loyalty plan and accumulation of points
BI analytics and a comprehensive report generator
Customer club benefits – sign-up gift, birthday discount, renewal gift, accumulation of points, fixed discount, and promotions for club members
Collection of payment for customer club and gift card vouchers
Creation of customer satisfaction surveys
Complementing systems for a complete solution
All-embracing financial management from POS (point of sale) terminal to balance sheet, including management of payments, fixed assets, and much more…
A lead and opportunity management system including internal work orders and complementary agent interfaces
A wide array of solutions to enhance shopping experience, including an application and handheld terminals.
We offer a diverse selection of Smart POS terminals suitable for businesses of any size.
All the modules, all the possibilities.
End-to-end built-in advantages - COMAX ERP 360
A secure and comprehensive solution for managing all your business’s needs in the cloud
Specialization in the world of retail and commerce
Integration with a diverse range of software and applications
From POS terminal to balance sheet, a comprehensive ERP and accounting system
A flexible system that is adaptable to the customer’s needs as it grows
A comprehensive BI reports system for analytics and making informed decisions